3-D Matrix – Support during COVID-19
A message to our customers and partners,
With another round of lockdown in place, we just wanted to let you know that all of us at 3-D Matrix continues to offer our support wherever we can and express our gratitude to all healthcare providers.
Our objective remains to supply healthcare providers with innovative peptide solutions that make patient experiences better, and to fully support our customers, employees, partners and distributors in carrying out this mission.
As a medical device company, we have a responsibility and desire to support the medical community as best we can at all times, but especially now, therefore we have planned and begun to execute a number of contingency plans to maintain continuity of our supply, service and support to you all during this period.
As such, all of our representatives are working remotely and are still contactable as normal to support and provide you any product guidance. Our manufacturing is continuing as normal at present, and we will continue to actively manage our global supply chains to minimise potential disruption. We understand the criticality of maintaining the supply of PuraStat to our customers and will continue to ensure that patients have what they need.
The wellbeing and health of all of our employees is also of the upmost important to us and we are ensuring that each person is complying to the guidelines of their country, including any travel restrictions, as well as taking extra measures to ensure each individual is safe and able to provide the best service to you.
We will continue to monitor the situation closely and provide updates as required, but if you have any questions in the meantime please contact your representative or firstname.lastname@example.org.